Frequently Asked Questions
Quick Clean Services is dedicated to providing you with the finest cleaning services in Western Michigan serving Ottawa, Muskegon, and Kent county areas.
We go to great lengths to hire the right people for the job. We hold each of our staffing personal accountable to the highest standards. All cleaners have been thoroughly trained on the latest Eco-friendly house cleaning techniques. We’re proud of our staff and what they do, and it shows in the way we clean your home.
We are not satisfied until you’re happy so we offer a satisfaction guarantee. If something was missed, please notify us within 24 hours and we will send the team back at our expense to correct the issue. Our dedication to customer service and our desire to please ensure consistent, high-quality cleaning
Yes. All you need to do is ask, and we’ll supply one or more of our clients in your West Michigan residential area who can confirm our commitment to quality, and service
If we would not trust someone to clean our own home, we will not send them to clean yours. We only send uniformed, trustworthy, and dependable cleaning specialists to your door.
The state of Michigan does not license cleaning companies. However, we are insured, and carry workers’ compensation insurance.
Quick Clean Services staff personal are insured under our general liability protection. This type of insurance protects and compensates you if one of our staff members is guilty of theft. This type of liability insurance protects you and covers damages to your home that are caused by our staff personnel.
We periodically review local industry rates to ensure competitive pricing. We guarantee you will receive the highest value from our cleaning services. Our fees are based on your home square footage, and the actual time it takes to clean your home in half-hour increments with a one-hour minimum. Our cleaning crews normally consist of three to four people per hour. We have two primary ways of billing: by the job and by the hour. Quick Clean Services residential cleaning estimates are based on square footage, the number of bedrooms and bathrooms, occupants, pets, etc. Our rates, our guarantee, and our dedication to you are always the same, whether you book us for a one-time cleaning or sign-up for recurring services.
Yes, we do. Contact us so we can send you different offers throughout the year.
Yes, we arrive with all cleaning supplies and equipment necessary to make your home sparkle. We even bring our own freshly laundered microfiber and soft cotton towels. You will be happy to know that almost all of our products are eco-friendly and either unscented or low-scented. If you would like us to use your own cleaning equipment or any special cleaning supplies, just let us know. We would be happy to do so.
We attempt to bring the same cleaners on a scheduled basis (weekly, bi-weekly, or monthly) Quick Clean Services appreciates, and understands having the same crew perform your cleaning, this will give you the opportunity to become comfortable and acquainted with your team.
No. In fact, many clients prefer to give us a key code so we can clean while they are away. All customer key codes are designated and secured when not in use. If you wish to provide us with your garage code please call the office so we can notify the team prior to their arrival.
We fully understand the importance of knowing who’s who in your home, or property. Every one of our staff personnel is required to wear a uniform and carry identification.
DOES QCS NEED GENERAL LIABILITY INSURANCE TO PROTECT HOMEOWNERS FROM ACCIDENTAL PROPERTY DAMAGES, OR IF SOMEONE ACCIDENTALLY GETS HURT?
The answer is Yes! General liability insurance is essential for conducting and servicing our clients because It protects homeowners and business owners from any accidental property damages and or accidental bodily harm that may occur while we are servicing your property. Our general liability insurance policy coverages will insure our clients a peace of mind.
QSC General Liability Insurance protects Homeowners and contractors financially from amounts they become obligated to pay due to damages or medical payments because of bodily injury, property damage or personal/advertising injury to third parties occurring during the policy period caused by or relating to the QCS contractor’s.